Refund policy

At KlyraHub, we aim to make your shopping experience smooth and worry-free.

Returns (Within 3 Days)

You may request a return within 3 days of receiving your item.

To qualify for a return:

  • Item must be unused, unworn, and in original condition

  • Tags must be attached

  • Item must be returned in original packaging

  • Proof of purchase is required

To start a return, contact us at official00980@gmail.com.
We will provide the return instructions and return address.
Items sent back without approval will not be accepted.

For questions, you may always contact us at official00980@gmail.com.

Damages or Wrong Items

Inspect your order upon delivery. If the item is:

  • Damaged

  • Defective

  • Not what you ordered

Contact us immediately so we can resolve it quickly.

Non-Returnable Items

We do not accept returns for:

  • Personal care items

  • Customized or personalized products

  • Gift cards

  • Items marked Sale or Final Sale

Exchanges

To exchange a product, please submit a return request first.
Once your return is approved, you can place a new order.

Refunds (Within 3 Days)

Refunds apply only when:

  • The product is damaged

  • The wrong item was received

  • There is a major defect

Once we receive and inspect your return, we’ll notify you about approval.
If approved, your refund will be processed to your original payment method.
Please allow up to 10 business days for bank/payment processing.

If more than 15 business days have passed after approval, contact us at official00980@gmail.com